Refund policy

Terms of Purchase & Returns:

Please note that many of our items are antique, vintage or pre-owned and therefore often show signs of use/wear in accordance with their age. We always try to photograph and describe items honestly, and highlight any areas of damage or repair, so please study the item photos and description carefully before deciding to purchase, as if you change your mind about an item that is ‘as described’ and wish to return it you will be liable for delivery and return costs. If you have any questions about an item, or would like to see additional photos, we will be happy to help. Completion of the purchase confirms that you have studied the item description and photographs in detail and are fully aware of the item condition, and that you have taken note of the dimensions of the item and (in the case of furniture) checked that it will fit inside your home. As such, returns at our cost will only be accepted if the item purchased has not been accurately described, ie, the dimensions given are incorrect or condition is also not as described.

Right to Cancel: You have 14 days after the day you received the relevant product to notify us if you want to cancel your order or exchange an item.

Having notified us of your wish to return goods you have a duty to take reasonable care of them until you return them - goods must be returned in the condition they were sent, and we recommend retaining the packaging the item was sent in so that it can be re-packed in the same way for the return journey. You will receive a full refund for the item sale price, excluding delivery, once it has been delivered back to us and is confirmed to be in good condition. Refund processing times can vary from 1 - 14 days depending on the original payment method.

Your return delivery costs will be at your expense. If an item has been damaged whilst in your care, we have the right to refuse an item return or to deduct a reasonable amount from the original price.